CardPecker Support
Find answers below, or reach out to us directly.
Frequently Asked Questions
How do I add my first card?
- If your wallet is empty, tap Add Your First Card on the Which Card tab. Otherwise, tap the gear in the top-left of any tab, then tap My Cards.
- Tap the + button in the top right.
- Search for your bank or browse the list, then select your card template.
- Review the pre-filled name, rewards currency, point value, card color, and category multipliers.
- Make any changes, then tap Save.
Tip: Use a card template to save time — multipliers and credits are pre-filled for popular cards.
How do I find the best card to use?
- Tap the Which Card? tab at the bottom.
- Tap the spending category (e.g., Dining, Airline, Hotel).
- If a category has subcategories (e.g., Delta under Airline), tap to drill down.
- CardPecker shows your best card at the top with the effective return percentage.
- All other cards are ranked below for comparison.
Tip: Effective return = multiplier × point value. The higher, the better.
How do I track credits and benefits?
- Tap the Benefits tab at the bottom.
- Tap + to add a credit, or add a card template — credits are added automatically.
- When you use a dollar credit, tap it, enter the amount, and confirm.
- When you use a free benefit (e.g., lounge access), tap it to mark one use.
- Fully used credits move to the Used filter automatically.
- Credits auto-refresh at the start of each new billing period.
Tip: Credits from card templates are automatically categorized (Hotel, Airline, Dining, etc.).
How do I view credits by card, date, or category?
- In the Benefits tab, tap the view mode icon in the top-left toolbar.
- By Card — credits grouped under each card. Use Active / Used / All filters.
- By Date — all active credits sorted by expiration date.
- By Category — active credits grouped by category.
Tip: Use By Date to spot credits expiring soon.
How do News & Deals work?
- Tap News & Deals, then switch between News and Deals.
- News covers confirmed card, points, airline, hotel, and loyalty-program updates.
- Deals covers general travel and shopping savings and is not personalized to your wallet.
- Tap any item for its official source links and expiration date when available.
- Pull down to refresh; CardPecker keeps the last successful feed for offline viewing.
Sources: The app displays only official issuer, airline, hotel, loyalty-program, merchant, or licensed links.
How do I use Worth It?
- Tap Worth It in the bottom bar.
- Type a loyalty-program name and tap a matching suggestion. The program does not need to be linked to one of your cards.
- Enter the points or miles needed, comparable cash price, and any award taxes and fees.
- Compare the value per point or mile with the displayed dated estimate.
The verdict is a benchmark for the booking you entered. Check the current cash fare and award terms before deciding.
Where are Receipts?
- Tap the gear in the top-left of any tab, then tap Receipts.
- Tap + to enter a purchase, or tap a recommended card and choose Log receipt for a pre-filled form.
- Use Scan Receipt to photograph a paper receipt or choose an existing image.
- Review the recognized merchant and amount before saving.
Privacy: Receipt recognition runs on your iPhone. Attached images stay in the app's local files and are included in backups.
How do backup and restore work?
- Tap the gear, then Backup & Restore.
- Use Export Backup to save a manual .cardpecker file wherever you choose in Files.
- Automatic backups go to your own iCloud Drive. Weekly is the default; you can choose Off, Daily, Weekly, or Monthly.
- Import Backup replaces the app's current data with the selected backup, so export a fresh backup first.
Tip: CardPecker keeps the five most recent automatic backups. Files and iCloud backups remain after you uninstall the app until you delete those files yourself.
How do I manage categories?
- Tap the gear in the top-left of any tab, then tap Spending Categories.
- Tap + to add a custom category with a name, icon, and color.
- To add a subcategory, tap an existing category and set it as the parent.
- Swipe left on a category to delete it.
Tip: Subcategories let you set different multipliers per brand — e.g., Hyatt vs. Other Hotels.
Can I replay the introduction?
Yes. Open the Which Card tab and tap the information button in the top toolbar. Tap Done when you finish.
Is my data private?
CardPecker is local-first and has no TravelPal account, analytics, advertising, or tracking. TravelPal cannot access your app database or backups. News & Deals download the same generic feed for every user and do not send your wallet or personal app data. Automatic backups use your own iCloud Drive.
Uninstalling deletes local app data. Backup files in Files or iCloud Drive remain until you delete them separately.
See our full Privacy Policy.
Contact Us
Can't find what you're looking for? Reach out directly:
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