Hilton for Business adds booking-on-behalf and shared trip tools for SMBs
The new tools are aimed at staff who arrange travel for colleagues. Owners and administrators can reserve stays for employees without separate logins, see shared upcoming reservations, make changes or cancellations, and track current in-house stays for duty-of-care purposes. Hilton says the features came from member feedback and that booking on behalf of others was the most requested capability.
Hilton lists three future enhancements as planned rather than live: managing reservations for members and non-members outside an organization’s Hilton for Business account, new travel coordinator and administrator roles that do not require owner-level access, and a dashboard with more visibility into employee points, spend and booking activity. The program remains free for small and medium-sized companies with no minimum spend.
Key points
- Owners and administrators can book, modify and cancel employee reservations and view shared upcoming stays.
- Current in-house visibility is included to support duty of care.
- Planned updates include outside-program booking, non-owner coordinator roles and an expanded dashboard.
Tip: If your company uses Hilton for Business, check which staff have owner or administrator access before relying on the new booking-on-behalf, shared-reservation and in-house visibility features. The planned coordinator roles are not yet available, so current management depends on existing owner or administrator permissions.